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Thread Statistics | Show CCP posts - 3 post(s) |
Sam Spacey
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Posted - 2006.09.20 08:24:00 -
[1]
Ok I understand that eve needs paying for, and when my subscription runs out, it normally tells me when I log on...then I pay.
But in the MIDDLE of playing I get a pop up saying "Your connection to game will be severed because of subscription payment needed" and POOF I was cut off.
Now if I had been in my carrier with 13 very expensive fighters out, or maybe if I had been in a freighter going through dodgy 0.0 and my connection was cut. Damn even if I was in a mid fleet battle and it was cut!!!!
This is NOT acceptable, I ALLWAYS pay my subscriptions in eve, and would appreciate not being cut off until I next log in. Are you really that money grabbing???
I wondered what the new code in Dragon patch was...way to go CCP, give a cigar to the man that thought this idea up duh!
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Sam Spacey
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Posted - 2006.09.20 08:59:00 -
[2]
Edited by: Sam Spacey on 20/09/2006 09:00:01
It's not about getting an extra few hrs play, if you used your brains you'd realise that I would get charged for that next DT.
Man what is with the narrow minded children on these forums. It used to be that when it came time to pay you did so at the next dt. That way nothing got disrupted, hell I would have appreciated a 30 min warning, that would have been time enough to have sorted out the payment.
With life as hectic as it is (forgive me if my 3 month built in eve payment reminder was not remembered by myself!), I do not appreciate being cut off the second payment elapses! Could they not just wait until DT. So I forgot to pay my subscription the second before it ran out!!! Big freaking deal, they won't lose any money if they just waited until next DT. With 3 accounts that have been paid for, for over 3 years... it could be forgiven that sometimes I might forget when I need to pay.
What wwe don't need is our accounts being shut down with now warning in the middle of something important.
It shows a real mistrust and I find it quite rude that we were not even told this would happen.
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Sam Spacey
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Posted - 2006.09.20 11:01:00 -
[3]
 Originally by: Garia666
well they should mabe give you a timer to get out of harms way..
That's totally my point.... thank goodness someone with a brain got it at least.
It's not about getting something for free, it's about shutting off with no notice.
Does your water, electricity, cable, phone, internet get shut off the absolute sec your payment is due...no...didn't think so.
You at least get a warning. 5-10mins was all I was asking fornot 3 nanosecs
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Sam Spacey
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Posted - 2006.09.20 11:05:00 -
[4]
It's not this that winds me up... it's the muppets that can't see further than flamebait.
It's really not so hard to understand. If you missed a payment on your car by 10 secs... would you not say it was fair if by some magical force your car vanished whilst you and your kids were doing 80 mph down the road. Leaving you in great danger from the fact that you are now flesh in contact with road at 8-0mph.
Would it not be fairer if say the car gave you enough warning so you could slow down before it vanished.
If people don't understand this, then what hope is there :)
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Sam Spacey
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Posted - 2006.09.20 12:54:00 -
[5]
Originally by: Roxors
Originally by: coolzero
so let say you driving on the highway and you think by yourself mmm my gastank is almost empty and your about to pas a gas station and you go past it thinking mmm im cheap lets drive on..... do you think the car will keep running on air and not stop in the middle of the highway??
pay your bills on time
here is a perfect example of how the rest of this thread completely missed the bus... he's not complaining that he gets shut off for non-payment. he's complaining that he gets shut off for non-payment with absolutely no prior warning. im not aware of any company that doesnt notify you atleast once before cutting service that your bill is past due.
no.. the OP is absolutely correct here sorry guys. CCP should atleast warn you when you log in that you have less then 24 hours left on your sub or something like that. in the MMO industry too many people are borrowing thier mothers/fathers/roomates/sisters/brothers credit card (or using time cards) or are using some other non-recurring payment option for the blind chop to be an acceptable method.. just another thing (like ui polish) that seperates Eve from the big boys (like WoW) .
now watch.. everyone will think im saying wow is a better game now.. idiots..
Thank you for explaining it a bit better than I could :)
It has nothing to do with cash ú,$ yen whatever... it's all about having no notice at all of the disconnection. Oh wait I did get notice.. about 3 secs.
I've had my subscriptions on credit card paid automatically month by month before... and you know what.. af ew times it's come up with that I haven't paid at dt. So now I do it manually.
If I am wrong in something, it's forgetting when exactly to the sec that I last paid my subscription. If I was flying around in a poxy ibis then I wouldn't give two hoots how I got disconnected, but when you are flying around in something a bit bigger then it becomes a problem.
10 mins would have been perfect warning enough.
I'm sure CCP could spare me 10 mins a month considering I've spent themm HOW many days in game down time due to amazing hardware upgrades
I really find it hard to believe that people think this is about money, I have plenty of that trust me  I was NOT expecting anything free. I was NOT trying to scam CCP for a few hours until dt (they would have billed me backdated anyhow so no loss on their part).
So let's say for example Joe Bloggs pays monthly on auto. He's tanking for his whole corp on a corp mining op....Boom Up comes a notice saying "You owe us" and he's now disconnected. Now how many times have CCP's payment options mest up for NO reason.
Now the whole mining op is fudged, and a shed load of petitions off to ccp. HAD their been a 10 min warning he could have got everyone to safety, then sorted out his payments straight away.
There are hundreds of scenario's that could be really damaging to be disconnected this way without warning.
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Sam Spacey
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Posted - 2006.09.20 13:29:00 -
[6]
Edited by: Sam Spacey on 20/09/2006 13:29:47
Originally by: Erfnam
Best way to view this is, would you expect a phone company to let you finish your current call if you did not pay your bill?
I would have expected a letter saying that my account was overdue, and could I please make a payment like 95% of all companies that bill you.
Seems some people on this thread get it :) and others do not.
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Sam Spacey
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Posted - 2006.09.20 16:01:00 -
[7]
Originally by: Pestillence
Originally by: Nerdalus
Originally by: Sam Spacey
Now if I had been in my carrier with 13 very expensive fighters out, or maybe if I had been in a freighter going through dodgy 0.0 and my connection was cut. Damn even if I was in a mid fleet battle and it was cut!!!!
Originally by: Sam Spacey
No... I'm complaining about being cut off with no notice, and having 13 fighters from carrier being left in limbo being attacked by npc... while I try to sort out my credit card details.
err someones telling porky pies.
Plain and simple, you didnt pay on time you were kcicked from server, pay your bills on time and it wont happen. 
QFT, someone is a dirty liar
Fiting name dude (Chav Scum) before you shout dirty liar read the post carefully.
I regularly fly my thanatos in deep 0.0 with yes you guessed it 13 fighters (us ascn are quite well off don't ya know :P ) I was talking with foresight.. I don't peticularly want to be in that situation. And I don't want to have to keep on checking 3 the CCP web pages on my account to check the exact date my payment is due..because...OMG!!! my 3 accounts are on different days and times OMG!!!! Heaven forbid that 3 months down the line (think about it ....3 months) I might forget that burning moment that was ..."the payment time".
I know some of you might hold it up there above your birthday or Christmas day, but to me it's pretty damn low on my real life list of s*it to remember. As it happens I was in a coveter with 5 t2 mining drones, but I could have quite easily been hunting in my carrier or tanking a mining op etc...
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Sam Spacey
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Posted - 2006.09.20 16:02:00 -
[8]
Originally by: Philip Sterling
might want to check when your rent is due. most landlords will kick you out for non-payment as well.
What 1 sec past rent due? Don't think so... maybe 10 mins... at least that gives you time to put your hand in your wallet and pay the man.
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Sam Spacey
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Posted - 2006.09.20 16:05:00 -
[9]
Edited by: Sam Spacey on 20/09/2006 16:06:14
Locke DieDrake said:
Quote:
Pretty childish if you ask me.
Now, to address the actual issue at hand. Should CCP be cutting people off that haven't payed? Yep. To the second, sure. Should there be an automated message 2 days ahead of the cut off? Yes. Should you get an few hours warning when possible in game? Yes.
So you agree with what I have been saying then
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Sam Spacey
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Posted - 2006.09.20 16:09:00 -
[10]
Ok lets spell this out for the mentaly challeged people who just do not get this.
1. Do not cut us off when payment is due without 10 min warning at least.
2. nope ...think I've said it ..it really is that simple. Oh and those of you who do not get reminders for none payment of bills, are probably too young to be the ones paying the bills 
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Sam Spacey
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Posted - 2006.09.20 16:26:00 -
[11]
Better to be a 3.5 year playing noob than a mentally challeged muppet with nothing constructive to post
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Sam Spacey
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Posted - 2006.09.20 17:03:00 -
[12]
Still not getting it then Death kill......
1. 10 min warning before connection severed.
That is all, nothing free, no play till dt....
Do you get it...
10 min warning before connection severed.... repeat 5 times then maybe write it down in pencil on paper and read allowed... slowly.
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